PPPoE is not supported on Syfer yet, but we are in the implementation phase for our next release. Unfortunately, this issue revealed itself rather recently so we appreciate your patience as we work through this process! The release should come in the next few weeks, so stay tuned.
In the meantime, to get your Syfer to work properly, you have a few options:
- Configure your modem in ROUTER mode or enable DHCP on your modem.
- Place Syfer between 2 routers: Modem => Router1 => Syfer => Router2
- Connect Syfer between a router and a switch: Modem => Router => Syfer => Switch
- Connect Syfer directly to a laptop/workstation via ethernet: Modem => Router => Syfer => Laptop
If you have any further questions, please reach out to email@example.com