We have yet to find ISP-provided equipment that is incompatible with Syfer. That said, certain types of equipment come with default firewall settings that may interfere with some Syfer services. In such rare cases, we will publish detailed instructions on how to resolve the issue.
Where feasible, we discourage users from using ISP-provided boxes for a number of reasons:
- Money: Most ISPs charge you a rental fee for the equipment. You could be paying more in one year of rental fees than it would cost to replace the device with a superior product.
Privacy: Combining your Wi-Fi router with the modem allows your ISP to monitor your internet activity in much greater detail. By allowing your internet company access to your home network, they can (with shocking detail and accuracy) track each individual's activity separately in the household. Separating the modem from the router, and installing Syfer in between, breaks the hold that your ISP has over your data and makes your information private once again.
- Wi-Fi Speed: Often, ISP-provided equipment is a refurbished or recycled device from previous customers. These devices frequently use older wireless technologies, resulting in a subpar internet experience. We believe that ‘one size fits all’ should not apply to Wi-Fi routers - a large two-story home may need a mesh Wi-Fi to provide seamless coverage while a small Wi-Fi router would be enough to cover a cozy apartment.
- Freedom: Explore your modem and router options, read reviews, and make an educated decision. Don’t overpay for a sub-par product. Support your favorite vendor.
Our recommendation is to ask your ISP if owning your equipment is an option. We understand that certain providers require customers to use their specific equipment. If that’s the case, no problem. You can still protect your privacy and security - simply purchase a Wi-Fi router, install Syfer between your ISP-provided box and your new Wi-Fi router, and voila!
Some router options to consider:
Large home or office: Netgear Orbi Whole Home Wi-Fi System
Medium-sized home or office: NETGEAR Nighthawk X4S
Small apartment: TP-Link AC1200, TP-Link AC1750, ASUS AC1900